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Privacy Policy – Brillance Cachée

1. Introduction

This Privacy Policy aims to inform users of the Brillance Cachée website about how their personal data is collected, processed, and protected, in accordance with Regulation (EU) 2016/679 of April 27, 2016 (GDPR) and the French Data Protection Act of January 6, 1978, as amended.

Use of the website implies full and complete acceptance of this Privacy Policy.

2. Data Controller

Brillance Cachée
Sole proprietorship
Address: 7 Route de Bruyères, 88470 La Salle, France
SIREN: 990 097 719
Phone: +33 6 31 01 06 68
E-mail: brillancecachee@gmail.com

The Data Controller is Ms. Mylene TRAPPLER, the legal representative of Brillance Cachée.

3. Data Collected

Brillance Cachée only collects the data strictly necessary for the proper functioning of the website and for order management.
This may include:

  • First and last name

  • Postal address and delivery country

  • E-mail address

  • Phone number (optional)

  • Payment information (not stored, handled by secure payment providers)

  • Order history

No sensitive data (racial origin, religion, health, etc.) is collected.

4. Data Collection Methods

Personal data is collected:

  • When creating a customer account on the website;

  • When placing an order, with or without an account;

  • When sending a message through the contact form or by e-mail;

  • During direct communication with customer service.

The Brillance Cachée website does not use cookies or tracking tools for statistical or advertising purposes.

5. Purposes of Data Processing

The collected data is used solely to:

  • Manage orders, payments, and deliveries;

  • Communicate with customers regarding their orders;

  • Provide efficient after-sales service;

  • Comply with the company’s legal and accounting obligations.

Data is never sold or shared with unauthorized third parties.

6. Legal Basis for Processing

The processing of personal data is based on:

  • The execution of a sales contract between Brillance Cachée and the customer;

  • The user’s consent when creating an account or sending a message via the contact form;

  • The company’s legal obligations.

7. Data Retention Period

Personal data is kept for a maximum of 3 years after the last interaction with the customer, unless otherwise required by law.
Invoices and accounting documents are kept for 10 years, in compliance with French law.

8. Data Recipients

Personal data is intended exclusively for Brillance Cachée.
No data is transferred to third parties, subcontractors, or business partners.

9. Data Security

Brillance Cachée implements all necessary technical and organizational measures to protect personal data from unauthorized access, loss, alteration, or destruction.
Communications with the website are secured using encryption protocols (HTTPS, encrypted transmissions).

10. User Rights

In accordance with the GDPR, every individual has the following rights regarding their data:

  • Right of access and rectification

  • Right to erasure (“right to be forgotten”)

  • Right to restrict processing

  • Right to object

  • Right to data portability

To exercise these rights, users may contact:
📧 brillancecachee@gmail.com

All requests will be processed within a maximum of 30 days.

11. Absence of Cookies

The Brillance Cachée website does not collect any data through cookies, trackers, or analytics tools.
No browsing data is used for profiling, targeted advertising, or audience measurement.

12. Policy Updates

Brillance Cachée reserves the right to modify this Privacy Policy at any time.
The most recent version is always available on the website.

Last update: October 2025

0631010668

88470 La Salle, France

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